Terms and conditions

Last updated: 14/03/2025

This Privacy Policy describes how Daily glow (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from {{ shop_domain }} (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, a visitor to the site or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. When you use and access any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you should not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other business, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected in the past 12 months personal information about you from various sources, as listed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information do we collect?

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you submit to us directly through our Services may include:

Contact information including your name, address, phone number and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, security questions and other information used for account security purposes.
Shopping information including items you view, place in your cart, are stored in your account, such as loyalty points, reviews, referrals or gift cards, or purchases.
- Stored reward points/product reviews/referrals/gift cards
Customer support information including information you choose to include in your communication with us, for example when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, however, doing so may prevent you from using or accessing those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). To do this, we may use cookies, pixels and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information related to your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
The payment processors we use, who collect payment information (e.g. bank account, credit or debit card details, billing address) in order to process your payment, fulfill your orders and provide you with the products or services you have requested, in the context of the performance of the contract we have concluded with you.
When you visit our Website, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using electronic tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-party websites and links.

How we use your personal information

Provision of products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise administering your account, arranging shipping, facilitating any returns and exchanges, and other features and functions associated with your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in the Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or post and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Website and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.
Security and fraud prevention. We use your personal information to detect, investigate or take action regarding potential fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact us immediately. Data processing activities are in our legitimate interest to keep our website safe for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
Communicating with you and improving services. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to respond to you, provide you with effective services and maintain our business relationship with you in accordance with Article 6(1)(a) of the GDPR.

Cookies

Like many websites, we use Cookies on our Website. For specific information about the Cookies we use in support of our Shopify store, please see our Cookie Policy. https://www.shopify.com/legal/cookies . We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with the Services (in our legitimate interest in managing, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site in order to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, however you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to function incorrectly or become unavailable. In addition, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat this signal as a valid opt-out request from notification/targeted advertising for the associated browser or device, and if we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/ . In addition to Global Privacy Control, we do not recognize other Do Not Track signals that may be sent by your web browser or device. {% else %} Please note that while your browser may allow you to transmit a Do Not Track signal, as many websites do, our Site is not designed to respond to such signals. To learn more about Do Not Track signals, you can visit http://www.allaboutdnt.com/ .

How we disclose personal information

In some circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legal purposes, and other reasons subject to this Privacy Policy. Such circumstances may include disclosure to:

Suppliers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping).
Business partners and marketing partners}, including Shopify, to provide services and advertising to you. For example, we use Shopify to support personalized advertising with third-party services. Business partners and marketing partners will use your information in accordance with their own privacy statements.
When you give instructions, you request or otherwise consent to us disclosing certain information to third parties, such as for the shipment of your products or through your use of social media widgets or login integrations, with your consent.
Our affiliated companies or otherwise within our corporate group, for our legitimate interests in running a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

We have disclosed in the last 12 months We disclose We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in the sections "How we collect and use your personal information" and "How we disclose personal information" :

Category	Recipient categories
Identifiers such as basic contact information and certain order and account information Categories of personal information listed in the California Customer Records statute, such as basic contact information and certain order and account information Commercial information, such as order information, purchase information, and customer support information Internet activity or other similar network activity, such as Usage Data Geolocation data, such as locations determined by IP address or other technical measures	Suppliers and third parties who perform services on our behalf (such as internet service providers, payment processors, order fulfillment partners, customer support partners, and data analytics providers) Business partners and marketing associates Affiliated companies

Category of personal information	Recipient categories
Identifiers such as name, email address and phone number	Business partners and marketing associates
Commercial information, such as records of purchased products or services	Business partners and marketing associates
Usage Data	Business partners and marketing associates

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.

We do not control who will have access to the information you choose to make available to others, and we cannot ensure that parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose to or receive from third parties.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should read their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained on such websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitation as to their use by us or by a third party. Our inclusion of such links does not, in itself, imply any endorsement of the content on those platforms or their owners or operators, other than as disclosed in the Services.

Children's data

The Services are not intended for use by children and we do not knowingly collect children's personal information. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us at the contact information listed below to request deletion.

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as such terms are defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law.

Right to access/knowledge : You may have the right to request access to personal information we hold about you, including details about the ways in which we use and share your information.
Right to erasure : You may have the right to request that we erase the personal information we hold about you.
Right to rectification : You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability : You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing or Targeted Advertising : You may have the right to ask us not to “sell” or “share” your personal information or to opt out of processing your personal information for purposes that are considered “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our website with the Global Privacy Control opt-out preference flag enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information about the device and browser you use to visit the Website.
Restriction of processing : You may have the right to ask us to stop or restrict the processing of your personal information.
Withdrawing consent : Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Appeal : You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
Manage your communication preferences : We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option provided in the emails we send you. If you opt out, we may continue to send you non-promotional emails, such as messages about your account or orders you have placed.

You can exercise any of these rights where stated on our Website or by contacting us at the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can respond to your request in substance. Subject to applicable law, you may designate an authorized representative to make requests on your behalf relating to the exercise of your rights. Before we accept such a request from a representative, we will ask the representative to provide evidence that you have authorized them to act on your behalf and you may need to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

We use Shopify advertising services, such as Shopify Audiences, to personalize the ads you see on third-party websites. To opt out of personalized ads with third-party services powered by Shopify, visit https://privacy.shopify.com/en .

Complaints

If you have any complaints about how we process your personal information, please contact us at the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us at the contact details provided below or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of the competent data protection supervisory authorities here

International users

Please note that we may transfer, store and process your personal information outside of the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms, such as the European Commission's standard contractual clauses, or any equivalent contracts issued by the relevant UK competent authority, as applicable, unless the data transfer is to a country that has been found to provide an adequate level of protection.

Communication

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at dailyglow.info@gmail.com or contact us at 2671094001.

For the purposes of applicable data protection legislation and unless expressly stated otherwise, we are the controller of your personal information.